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Drinking fountains

Equal access

Requirements for the integration of equal access for all users

The Disability Discrimination Act (DDA) defines ‘premises’ as the whole of the built environment and includes existing buildings, new or proposed buildings, transport systems, car parks, pathways, and public parks and gardens.

Note: Consult an access consultant accredited by the Association of Consultants in Access Australia (ACAA).

Elements required for equal access

  • Embellishments must be designed in accordance with AS 1428 Design for access and mobility.
  • Ensure that drinking fountain slabs are connected to a ‘continuous accessible path of travel’ (CAPT) to enable equal access for people who use wheelchairs. Ensure that the path of travel is connected to an accessible car park space.
  • Provide equal access to drinking fountains/bottle filling stations at the recommended mounting and circulation heights to provide wheelchair access and reach heights.
    • bottle filling station designs vary, therefore equal access to the activation mechanism and bottle refill point, must be considered.
    • If dog drinking bowls are installed, they can make it difficult to access the drinking fountain/bottle filling station by a person using a wheelchair.
  • Drinking fountains/bottle filling stations are to be installed at a height of 890 mm - 940 mm (as recommended by the Spinal Injuries Association). 700 mm as per AS 1428 Design for access and mobility is insufficient, as indicated by an accredited access consultant.
  • A combination of drinking fountain heights and locations should be used, for example where multiple installations exist:
    • the first installation should always be an equal access model
    • following the first equal access installation, the low height model can be used
    • alternatively the dual model may be used
    • note that where a dual height drinking fountain is installed it is preferred that a bottle filling station is not installed, as depending on the design, it may be difficult to access by a person using a wheelchair. See Table 4: Drinking fountain/bottle filling station preferred height and locations for further guidance.
  • Drinking fountain water outlet to be as close as possible to the front of the unit, with water flow to a height of 80 mm - 100 mm parallel to the front of the unit.
  • Controls operable by one hand require force to be no more than 19.5 N. Push button mechanisms pose difficulty for some types of disability and lever operated units are more user friendly.
  • Install equal access drinking fountains/bottle filling stations in consistent locations for ease of recognition by people with a vision impairment.
  • When retrofitting an equal access drinking fountain, consider the location of existing embellishments. If there is insufficient circulation space, a new location may be required. Install drinking fountains/bottle filling stations
  • Install drinking fountains/bottle filling stations at the recommended offset from the edge of a pathway, to provide clearance for pedestrians and cyclists.
  • Avoid finished height difference between a concrete slab and adjoining surfaces to prevent trip hazards and to prevent ‘tramlining’ of pram, bicycle and wheelchair wheels.
  • Drinking fountains/bottle filling stations should be accessible from 180 degrees to cater for left and right handed people.
  • Consider installing rubber mouth guards to equal access drinking fountains at locations such as ‘all abilities play spaces’ or where there is a demand for this product.

See the following figures and table for further guidance:

  • Figure 3: Plan – Wheelchair approach options to a drinking fountain/with bottle filling station
  • Figure 4: Plan – single approach – drinking fountain
  • Figure 5: Plan – multiple approach – drinking fountain
  • Figure 6: Elevation – heights and operation requirements for a drinking fountain – (equal access model)
  • Figure 7: Elevation – heights and operation requirements for a drinking fountain – (low height model)
  • Figure 8: Elevation – heights and operation requirements for a bottle filling station – (equal access model)
  • Table 3: Drinking fountain/bottle filling station (combined unit) preferred height and locations.


Table 3: Drinking fountain/bottle filling station preferred height and locations
Installation
Height of drinking fountain (DF)
Typical user group
Installation location

1st installation


(Note: first installation should always be an equal access model)

Equal access model - Drinking fountain


Single DF bowl


890 mm height to top of drinking fountain bowl.

All users including people who use wheelchairs
All
2nd installation

Low height model - Drinking fountain


Single DF bowl


650 mm height to top of drinking fountain bowl.

All users including children and short statured people
All
All

Dual height model - Drinking fountain


Dual DF bowl – combination equal access and low height model on single post

  • equal access model DF bowl (890 mm HT)
  • low height model DF bowl (650 mm HT)
  • on single central post.
All
All
Installation
Height of bottle filling station
Typical user group
Installation location
1st installation

Equal access model - Bottle filling station

890 mm min reach height to bottle filling station (activation mechanism and filling)

Bottle filling stations should be combined with an equal access model drinking fountain. Low height models and dual height models may not be suitable as a combined unit due to equal access requirements.

All users including people who use wheelchairs
All


Visual/sensory wayfinding

  • For people with a vision impairment, provide a minimum 30% luminance contrast between objects and the background they are viewed against, for ease of identification.
    • Where luminance contrast may not be achieved (such as grey aluminium furniture on grey concrete), luminance contrast can be addressed by introducing colour into the ground surface providing a minimum 30% luminance contrast with the embellishment base, resulting in the embellishment being more visible for people who have low vision.
  • Consider designing nodes with a contrasting coloured concrete, or a variation in surface texture, to enable people with a disability to identify the location of embellishments along a pathway.

Note: Dog bowls are NOT preferred on drinking fountain/bottle filling installations


Figure 6: Elevation – heights and operation requirements for a drinking fountain (equal access model)


Figure 7: Elevation – heights and operation requirements for a drinking fountain (low height model)


Figure 8: Elevation – heights and operation requirements for a bottle filling station (equal access model)


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Sunshine Coast Open Space Landscape Infrastructure Manual (LIM) DISCLAIMER

Disclaimer

Information contained in this document may change without notice and you should use the current material available from Council’s website and not rely on material previously printed or stored by you.

All figures and diagrams are intended to be used as an aid to design and include Council’s preferred elements but they are not intended to be prescriptive and may need to be varied as dictated by site specific factors. While Council has exercised reasonable care in preparing this document, it does not warrant or represent that it is accurate or complete. The Council will not accept responsibility for any loss, damage, cost or expense that you may incur as a result of the use of or reliance upon any material contained in this document.

This document is produced to convey general information and is not intended to constitute advice whether professional or legal. Any reference to legislation in this document is not an interpretation of the law. It is to be used as a guide only. Consult relevant authority websites for current documents, revisions and amendments.

Where a particular product or supplier is profiled in this document, Council is NOT nominating this product or supplier as the selected choice. Product/supplier information has been provided to allow users to source products which contain the correct elements required for Council embellishments. Each product profiled states ‘or equivalent’ which means that different products may be supplied provided they satisfy the identified performance criteria, recommended standards, equal access guidance and product specifications.

Product design, manufacture and installation requires appropriately qualified people to provide site specific solutions to ensure the embellishment is appropriately adapted to local conditions and data.

This document does not override requirements stipulated in a development approval. Project specific variations may be appropriate as a result of site, environmental or other constraints. Any variations to these standards must be approved in writing by council prior to commencement of variation works. Components of this document may be used within a contract document but users should undertake their own investigations to confirm the information is suitable for this purpose.

Drawings contained in this document are NOT FOR CONSTRUCTION.

Details in this document are deemed to be the minimum standard and the user may wish to apply a higher standard subject to approval by council.

Acknowledgements

Council wishes to thank all contributors and stakeholders involved in the development of this document.

Copyright

Sunshine Coast Regional Council (Council) supports and encourages the distribution of its material however, copyright protects this document. Council has no objection to this material being reproduced but only if council is recognised as the owner of the copyright and this material remains unaltered.

https://www.sunshinecoast.qld.gov.au[email protected]07 5475 7272

Sunshine Coast Open Space Landscape Infrastructure Manual (LIM)

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Last Updated: 01/04/2026 12:27 AM

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